About ChallengeRate
ChallengeRate is a B2B wholesale platform for retail distribution. We are replacing traditional distributors with a local trust network — warehouse partners, sales partners, and guarantors, each covering a local zone. We are live with areca nut (supari) as our first product category, and growing from Surat.
Role Overview
We need someone to handle customer queries and manage daily office work. You'll be the first point of contact for buyers and partners calling or messaging us.
Key Responsibilities
Answer customer queries over call, WhatsApp, and email
Coordinate with warehouse partners and sales partners for daily tasks
Handle office admin — documents, scheduling, follow-ups
Pass on urgent issues to the right person quickly
What We're Looking For
Good communication in Hindi/Gujarati, basic English
Organized, doesn't let tasks slip
Comfortable talking to customers and partners directly
Based in Surat, available to work on-site